This was my first and so far only dispensary I've been to. I will definetely come again but wish that these things could be tweaked. The best part is that they absorb your tax but the price evens out. They are kind of pricey too, the low end house j's are nothing to write home about and only start getting good for pre-rolls at the $15-20 mark which I can do better myself. The house products are a little pricey too, although they have a lot of selection it's mostly their branded stuff (syndicate), and I like variety, I like trying many brands and getting a feel for other products, they do not offer. I've probably visited this location over a dozen times and the past 3 visits my name doesn't show up in the system, resulting in the manager going to the security guard with my ID and manually inputting it, last time I came, the system didn't even recognize my name on my ID.
#THE SYNDICATE DISPENSARY FULL#
Here is where things get tricky, they are very technologically advanced, they have a point counter to earn benefits and a full tracking system for customers.
#THE SYNDICATE DISPENSARY FREE#
I love the staff, they are knowledgeable and friendly and I even got a free t - shirt. This is going to be a difficult review to write. Thank you RDC for taking my money and gave me nothing! But he didn't care! Congratulations you just lost a client!I was very angry and left in the store what I bought and just walk out of there without even get my money back! (The guy didn't feel any regrets for a client who spent his money and left the product in the store without to even get a refund)I am a business owner myself and I know what is a customer service needs to be given, even there is a policy sometimes you need to do the extra step for your clients if you sold to your customer something that he didn't wanted to purchase from 1st place. The moment I opened the box and see this is a shake they are selling for 23$ I went back to the store to exchange it for what I want FLOWERS, the guy at the store didn't even try to help or understand the situation! He was like a robot that just saying no for exchange.I have to mention that I am buying my weed only from this place for the last year at least 2-3 times a week and spending there about 500$ a month on weed. I was out of the store opened it to roll me a joint.
The worst customer service I've ever got!I came in to buy some flowers, they sold me a shake without I knew it's a shake. THANK YOU DELL and THANK YOU TO THE WHOLE TEAM!!! ABOVE AND BEYOND!!! When I recover and we are past this pandemic, I look forward to coming in and bringing Dell some home made baked goods. They even surprised me with a shirt and a personalized note to make me feel better. This spot ain't for yuppies, it's for OG's and real human beings to feel cared for. Everyone there is like your best friend or neighbor. but you CAN'T find old school LA humanity, neighborly kindness and realness everywhere, and that makes The Syndicate special. If you're looking for hot deals and whatever you can find them anywhere.
He brought his soul to the table interacting with me in the realest way. He truly made me feel cared for, and for a little while, I forgot I was Covid positive and sick, and just felt like I was having a phone chat with an old friend. He treated me like a friend and neighbor. Above that, though, he had the time for a conversation and he made me laugh.
#THE SYNDICATE DISPENSARY HOW TO#
and Dell helped me figure out how to navigate all of this, and personally brought it to me really quickly. I'm running out, quarantining, and don't have access to my front door because I'm living with my mom while sick. The Kanha indica gummies really help me to stop smoking and still be able to sleep well, and have been a saving grace for me while I'm sick. I am currently Covid positive, stressed, sad, and alone. Sometimes customer service transcends professionalism, and the person who you get on the phone really excels at being a human being. Dell at The Syndicate just went so far above and beyond that I find myself here to leave a five star review JUST because he seriously made my day.
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